have anyone an idea for the problem of loose heel lifters? the middle setting getting very loose and every step they are not in place and flapping around.
have somebody an idea?
thank you markus
2/16/2021
Answer from
Brett S
Thanks for your question, Markus! It sounds like the heel risers are worn down where they contact the tapered pin, resulting in them being a bit loose. There isn't currently a fix for this, however, if you tap the pin out you may be able to take up space and snug up the interface. Please let us know if there is anything else we can do for you.
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2/10/2021
Question from
Jimmy J
Hi, I wonder do you have Shift's heel plate/track for sale? Thanks
Reach out to help@skimo.co and we'll see if we can help you out!
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1/19/2021
Question from
Bob
Salomon has issued a new DIN window on the Shift binding to keep the toe lever locked while skinning. Apparently, the part number is L41636600+ (in Europe). Apparently, one can do this fix at home. The DIN window has "bumps" on either side of the window to help keep the toe lever elevated. Can you get these?
1/19/2021
Answer from
Tristan M
Hi Bob,
Reach out to us at help@skimo.co with a photo or video of your binding, and we would be happy to look into it for you!
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1/16/2021
Question from
Findlay E
Hello, I am looking for the Salomon Mtn brakeless baseplate. Do you guys have/carry the brakeless baseplates?
Thanks!
1/18/2021
Answer from
Brett S
Thanks for your question, Findlay! It doesn't appear that we do, however, please send us an email at help@skimo.co and we would love to check if we can get it in for you!
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1/16/2021
Question from
Brent
Installed my Shifts and the sliding screw retainers on the AFD plate cracked on one side. I was still able to install the bindings completely, but do you think I should replace the plastic that cracked? I cant recall if there is metal under that plate.
1/16/2021
Answer from
Tristan M
Hi Brent,
Send a photo of the area on your binding that has a crack to help@skimo.co, and we would be happy help you reach a resolution!
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1/14/2021
Question from
Bill O White
not seeing the "Shift Toe Lug Screw x1" is this no longer available?
1/14/2021
Answer from
Brett S
Thanks for your question, Bill! It appears the Shift Toe Lug Screw is out of stock, however, please feel free to shoot us an email at help@skimo.co if you want to be signed up to be notified when it comes back into stock.
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1/3/2021
Question from
Quint Gidley
Not seeing it listed, but I’d like to order 1x Salomon MTN brake retainer washer and screw. Or is that a special order item? Thanks!
I'm curious if this is part of an alpine binding. If so, we likely will not have the piece for you.
Feel free to send us a photo of the full binding to help@skimo.co
Thanks!
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10/13/2020
Question from
Matt Leitzinger
I'm looking for the (non-brake) heel plate for the MTN or Backland Pure... I have not been able to get this part even ordering through my local shop and i'm wondering whether you may have a line on it?
10/14/2020
Answer from
Zak M
Hey Matt, right now we are in the process of getting some new heel plates in from Salomon. If you wanted to email help@skimo.co we can get that order set up for you.
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9/24/2020
Question from
kp2architects
I have broken the plastic part that holds the brake in place on my Salomon MTN binding heel piece. Is this a part that you can order for me?
If you send us a few photos to "help@skimo.co", we'll reach out to Salomon and see if they have any of that part available!
9/24/2020
Answer from
kenton p
Thanks for your prompt reply. I'll get some photos to you soon.
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5/8/2020
Question from
Eric Dahl
Do you carry or know of a way to get new heel pieces for the Backland/MTN bindings? Both of my heel units have developed significant play both vertically and horizontally.
5/9/2020
Answer from
Cole P
Hey Eric, thanks for reaching out. We do not sell the Backland or MTN heel pieces separately, but I do suggest reaching out to the retail shop you purchased it from or the manufacturer directly to see if they can help you with a warranty. If you purchased the binding from us, email us at help@skimo.co and we can help you start the warranty process and see if it is something the manufacturer covers.
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4/24/2020
Question from
Shannon
Are the backland brake screw and shift toe lug screw the same?
Hey Shannon, they are not the same. Unfortunately we are currently out of the Shift Toe Lug Screw, but if you email us at help@skimo.co we can see about special ordering one for you!
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3/8/2020
Question from
Cameron
Do you sell the plastic crampon keeper clips to use Dynafit ski crampons with Salomon MTN bindings?
Hey Cameron, we have not historically stocked that as a separate widget, but shoot us an email at help@skimo.co and we can see if we can find a way to get you one!